Orders must be in an “Open” status for receiving to be completed. Normally orders should not be closed until all items are received. However, it is possible to re-open an order if items arrive after the order was closed.
- Click the “Receive” tab at the top of the screen.
- Search for the order by using the filters at the top of the page. Select “All Closed” from the Selection dropdown menu to display only the orders that have a “Closed” status.
- Scroll through the list to find the order. Once the order is displayed, click the green “Open” button.
- Once the order is Open, receiving may be completed as usual.