Orders must be in an “Open” status for receiving to be completed.  Normally orders should not be closed until all items are received.  However, it is possible to re-open an order if items arrive after the order was closed.

  1. Click the “Receive” tab at the top of the screen.
  2. Search for the order by using the filters at the top of the page.  Select “All Closed” from the Selection dropdown menu to display only the orders that have a “Closed” status.

Screenshot of filter options

  1. Scroll through the list to find the order.  Once the order is displayed, click the green “Open” button. Screenshot of Open button
  2. Once the order is Open, receiving may be completed as usual.Screenshot of Open status